PaddleSignUp

RUNNER FAQS

How do I edit my registration?

After registering for a race on RunSignUp, you can view and edit your registration by signing into RunSignUp, going to your "Profile" page, clicking on "My Registered Races", and then "View/Edit Registration". Here you will have the option to request a refund, transfer, update your giveaway, purchase an add-on, join/create a group, become a fundraiser, and/or defer a registration (unless the race has not enabled these features). If one of these options is not available to you, then please contact the race directly for more information on their policies. Their email is listed in the "Race Contact Info" section of the race page.

How do I refund my registration?

Certain races allow runners to refund their registration through RunSignUp. If online refunds are enabled for the race you have signed up for, then you will find the option to do so by going to your "Profile" page, clicking "My Registered Races", and opening up "View/Edit Registration". Detailed instructions on how to "Request a Refund" can be found in the "How To" section of RunSignUp. If online refunds are not enabled for a race, then you will need to contact the race directly to learn more about their refund policy. Their email is listed in the "Race Contact Info" section of the race page.

How do I transfer to a different event/participant?

If transfers are enabled for the race you have signed up for, then you will find the option to do so by going to your "Profile" page, clicking "My Registered Races", and opening up "View/Edit Registration". There are two different types of transfers ("Event to Event" and "Participant to Participant"). Instructions on each type can be found in the "How To" section of RunSignUp. If transfers are not enabled, then you will need to contact the race directly to learn more about their transfer policy. Their email is listed in the "Race Contact Info" section of the race page.

How do I contact the race?

To contact a race regarding their refund and/or transfer policies, pricing setup, or other event specific issues, please use the email listed in the "Race Contact Info" section of the race page.

Find A Race

Find a Race

Whether you're searching for the details of a specific race or browsing the race options in your state for motivation to train, Find a Race will help you track down your race... or races!

Find A Club

Find a Club

Looking for some running partners and inspiration from your peers? Locate local running clubs to find group runs and club-sponsored races in your area, and become more involved in your area running community.

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From Our Blog:
Jun 6th, 2018
How The Scott Coffee Run Uses RunSignUp

Bob was inspired to start RunSignUp based on being one of the race directors at the Scott Coffee Run. Eight years later, it is useful to see how the race makes use of RunSignUp technology today (this will be a long blog post). Promotion Race Website – We used to have a website managed by... Continue Reading →

Jun 6th, 2018
Bellin Run Offers Advanced Live Runner Tracking

RaceJoy’s Runner Tracking Offered at One of the Largest 10Ks in the Nation June 5, 2018 – Moorestown, NJ – RaceJoy, the industry’s leading race day mobile app, is available at the Bellin Run, one of the largest 10K races in the nation. The race organizers are providing participants and spectators with RaceJoy’s advanced runner... Continue Reading →

What Our Customers Say:

“A lot of times it’s stuff we didn’t even know we needed... I never even thought that we might want that, and then once we start using it, two months later I’m like ‘man, how did we not have this the whole time?’”

- Josh Spiker, Vendurance