FAQ: Questions and Answers
Race For Research (RFR) is a fun-filled, rewarding experience shared by approximately 1,200 event participants; some who join us as virtual participants and some join us face-to-face. With so many moving parts, there are certain to be aspects of the event to which additional information is still sought.
To that end, below please find some general questions and answers. If you are navigating our Race For Research site, and still have a questions to which you cannot find the answer, please know we are here to lend assistance. If you are unable to find the answer on this site, please don't hesitate to contact us via email at events@sbtf.org.
We look forward to seeing you at this year's race at Atlantic Station in Atlanta, Georgia and thank you in advance for your support and participation.
Use these links to skip to the Q&A that you need:
REGISTRATION FEES:
Q. Do I have to register my minor aged child for the event?
A: Any individual who will walk, run,or otherwise participate in the SBTF 5K, 1K, or Tot Trot should be registered as a race participant. The registration process, which includes acceptance of the terms in liability waiver and remittance of respective fees, should be completed by the respective guardian.
Q. If my minor age child is not walking but is in a stroller, do he/she need to be registered for the race?
A. Children in strollers who are not walking or running in the race do not need to be registered for the race.
Q. I plan to participate in the Race and want to take my infant on the course with me. Do I need to register my infant for this event?
A. Since they are not an active participant, infants do NOT need to be registered. However, by registering yourself, and bringing a infant to this event, you consent to the terms as identified in the Liability waiver.
Q. Does your Race registration site allow me to register multiple people or family members at one time?
A. Yes, after you have completed your own registration, the site will ask if you want to register another individual. Note, only one form of payment will be allowed for the entire transaction. Fees are reduced for multiple registrations within one transaction.
Q. I think I registered as an "individual" and now want to join a team. How can my registration be changed from individual to team?
A. Please contact us by email at events@sbtf.org and provide your first and last name, email, address, and the name of the team you would like to join. This request can be accommodated up until midnight the Sunday before the Race.
Q. I registered but am no longer able to attend. Can I receive a refund?
A. After you have registered for the event, no refunds are available for any reason. Your registration fee will be converted to a donation. Please see our "Policies" tab for further details.
Q. I need to have my password reset, who can help me?
A. You can reset your password by clicking the 'Profile' button at the top right of this page. Next select 'Edit Profile' and you will be able to update your password.
Q. Are strollers allowed on the course?
A. Yes, strollers may be taken on to the Race course. We simply ask that race participants with strollers be cautious to not impede the path of those running the event for timed results.
Q. Can we bring our pets or animals to the Race?
A. Medical assistance animals are permitted at Race For Research. We do ask, however, that you not bring family pets to the race.
PARTICIPANT RELATED QUESTIONS:
Q. I think I registered as an individual and now want to register with a team, can I change my registration?
A. Yes, simply email us at events@sbtf.org and provide your first and last name, email address and team you would like to join. This request can be accommodated up until midnight Sunday prior to Race day.
Q. How long does it take for mailed checks to be posted to our fundraising total as shown on our personal page?
A. It could take 7-10 business days to post this transaction. Note, any funds mailed but not yet received by the Foundation might not be reflected in fundraising efforts recognized during the Award ceremony at the event. We will pull the Top Individual and Team Fundraisers totals on the Friday night before the race at 9:00 P.M Eastern Standard Time with the information available to us.
Q. Can we switch Team Captains mid-stream during the campaign?
A. Yes, this can be done by the Team Captain.
Q. Where can I find my team photo?
A. Electronic images will be made available via Flickr and on the SBTF FaceBook page within two weeks following the Race.
Q. How do I find my team on Race Day?
A. A map with team tent assignments will be posted on "Event Info/Team Tents" tab or you may visit the Information table onsite.
Q. Is the 5K course certified?
A. This course is certified and a Peachtree Road Race qualifier. (GA24070WC)
Q. What time does the race start?
A. The race commences at approximately 7:45am rain or shine following the Opening Ceremony
Q.Where is the starting line?
A. Reference the course map, by clicking on "Race Course & Site Map" tab at the top of this webpage
Q. How can I get my swag and Race day packet early?
A. We are so excited to announce our partnership with Big Peach Co. for our RFR event! Big Peach offers some of the very best running and walking shoes, as well as apparel. And their “Fit Process” is what makes their customer service so great. In addition to selling great product, they also host a variety of events and group runs from many of their locations.
You’ll have the chance to meet their team this year with our offering of pre-race packet pickup! Locations and times are listed on the "Race Info" tab at the top of the page.
To learn more, visit their website directly and be sure to come see us before the race!
Visit: https://www.bigpeachrunningco.com/
Q. Where can I find the race results?
A. Results will be emailed after the event and can also be reached by scanning the QR code, which will be available on race day. Results are published every 5 minutes on race day. You may also visit: https://runsignup.com/Race/Results/180361/
GENERAL INFORMATION:
Q. Will there be bathrooms on-site?
A. Men's and Women's restrooms including handicap accessible stalls and infant changing areas are also located in Atlantic Station located on either side of the movie theater just behind the Atlantic Station Green.
Q, Where do we park?
A. Parking for automobiles, nearest to the Race, is on level P1 or P2 of the parking deck at Atlantic Station. Refer to the "Directions and Parking" tab on this website for a map and additional details.
Q. What is the cost to park at Atlantic Station?
A. Motorcycles & Scooters may park for free in the designated "scooter spots" located on street level of Atlantic Station. The parking rates for automobiles can be found on the "Directions and Parking" tab on this website.
Q: My donor does not want to use a credit card online to make a donation, is there a way to send donations offline?
A: Donations by check or other offline methods may be sent along to the SBTF at 5400 Glenridge Drive NE, Unit 422471, Atlanta, GA 30342. Monies received will be credited towards the participant or team as noted on the form. Funds must be received by the Wednesday prior to the Race for Research to count towards awards.
